About Doug at Cygnus

Serving the Needs of Business with 25+ years of Exceptional People, Process, and Technology Leadership

Mission-focused technologist, software development leader, and trusted advisor with a proven capacity for leading and inspiring dynamic teams in the creation of pioneering solutions and technologies. Known for expertly bridging the gap between business and technology stakeholders to build cohesion and to catalyze and guide advancement. Driven to visualize and execute lasting, impactful solutions to complex business and technology challenges.

Passionate About

• Standardization – Consistently doing the same thing in the same way, e.g. processes, definitions, vocabulary, etc
• Automation/Augmentation – Delegating to or partnering with machines to complete repetitive tasks and processes more quickly, with fewer defects, and requiring fewer expensive resources
• Long-term perspective rather than shortest path, i.e. slow down to go faster
• Innovation, investment, and improvement rather than “the way we’ve always done it”
• Open, meaningful, direct communication and collaboration, rather than avoiding potential confrontation
• Questioning/challenging the status quo rather than being defined by it
• Creating, maintaining, and referencing detailed requirements
• Valuing the investment of people and time in meetings by setting detailed meeting agendas, including links to supporting documentation, taking meeting notes, and documenting and referencing meeting decisions
• Creating custom UI to facilitate more efficient, effective task flow rather than cobbling multiple heterogenous, third-party, paid UIs together in very labor-intensive, error-prone, manual processes
• Striving for excellence rather than delivery and acceptance of poor quality work
• Owner mentality rather than “not my job”, “out of scope for me”, etc
• Web rather than native mobile-centric (Apple/Google strongarms & strangleholds)